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- I suspect Amazon loses virtually no sales from this screen. If they did, you know they'd change it!
- Dear Amazon - Paul and I are available, as an expert team, to help fix the usability issues mentioned here. We are ready to start work asap and are very excited about this opportunity!!
- Nice post Paul. Reminds me quite a bit of what Lucy Suchman wrote about in Plans and Situated Actions. Help systems often need lots of help themselves.
- Great post. Personally, I like "stuff" to work out of the box. I don't have time to tune everything I use. Facebook has a place but only if it can be a simple, easy-to-use way to...
- This is an excellent example of a horrible infrastructure. To confuse your customers is to create friction in the buying process, which will always cost you money.
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You Want Fries With That?
Ya gotta love when a robotics lab creates a monstrosity like the Morgui, a robot skull with a Terminator-like evil grin.
What does this have to do with usability, user experience, etc? Well, not much. But it sure is wicked cool.
But don’%3 ... Continue reading »
Ya gotta love when a robotics lab creates a monstrosity like the Morgui, a robot skull with a Terminator-like evil grin.
What does this have to do with usability, user experience, etc? Well, not much. But it sure is wicked cool.
But don’%3 ... Continue reading »
4 months ago