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- The customer's experience is irelevant as long as it does not impact sales. Perhaps they have some political/beaurocratic reason for keeping this option - but it is indeed not a "user...
- I suspect Amazon loses virtually no sales from this screen. If they did, you know they'd change it!
- Dear Amazon - Paul and I are available, as an expert team, to help fix the usability issues mentioned here. We are ready to start work asap and are very excited about this opportunity!!
- Nice post Paul. Reminds me quite a bit of what Lucy Suchman wrote about in Plans and Situated Actions. Help systems often need lots of help themselves.
- Great post. Personally, I like "stuff" to work out of the box. I don't have time to tune everything I use. Facebook has a place but only if it can be a simple, easy-to-use way to...
UsabilityBlog
Blogging about usability and the user experience
A colleague from my old company passed on a link to OS GUI timelines. You can see release dates, versions, and (of course) screenshots from different OS’es.
What’s fascinating is how little GUI’s have changed in 25 years. For example, look at these scr ... Continue reading »
What’s fascinating is how little GUI’s have changed in 25 years. For example, look at these scr ... Continue reading »
1 year ago
I did take a look through your previous articles linked in this one, and there are definitely some interesting points there. But they tend to look at the issue on a lower level than my question here. What's the next big thing in desktop computing GUI design?
1 year ago
1 year ago
Will tangible interfaces be the next 'big step'? Or are there steps in between? Or will the pc and the desktop methapor move in other directions?
regards from a first-time visitor