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- I suspect Amazon loses virtually no sales from this screen. If they did, you know they'd change it!
- Dear Amazon - Paul and I are available, as an expert team, to help fix the usability issues mentioned here. We are ready to start work asap and are very excited about this opportunity!!
- Nice post Paul. Reminds me quite a bit of what Lucy Suchman wrote about in Plans and Situated Actions. Help systems often need lots of help themselves.
- Great post. Personally, I like "stuff" to work out of the box. I don't have time to tune everything I use. Facebook has a place but only if it can be a simple, easy-to-use way to...
- This is an excellent example of a horrible infrastructure. To confuse your customers is to create friction in the buying process, which will always cost you money.
UsabilityBlog
Blogging about usability and the user experienceI Can’t Believe My Car Radio Makes Me Press And Hold The Power Button While Driving
Started by pjsherman · 6 months ago
I’ve been meaning to blog this for months. Finally remembered.
My aftermarket car radio has a major, dangerous design flaw: the Power/Source button - yes, it functions as both an on/off and an input source switch - must be PRESSED and HELD for approximately THREE SECONDS in o ... Continue reading »
My aftermarket car radio has a major, dangerous design flaw: the Power/Source button - yes, it functions as both an on/off and an input source switch - must be PRESSED and HELD for approximately THREE SECONDS in o ... Continue reading »
1 year ago
1 year ago
This button also powers off the radio. It's designed so you don't accidently power off the stereo if you hit the button.
When do you power off your radio while driving? If you want to shut the thing up hit the mute button - it doesn't require holding down for 3 seconds. If you want to power off, pull over and take your time. While you're at it, you can use your cell phone.
1 year ago
As for the mute button...point taken. But it's not really findable by touch. So it's not salient.
And I don't agree about pulling over to power off. I think that's an apologist position; a car radio should be designed to be powered off while driving. Make a phone call is a different matter. That should be done while stationary.
9 months ago
I've used a similar system which needed me to hold it down for 3 seconds. I think you've got a great point there, its not only inconvenient, but dangerous to an extent.
As a user of such a radio, and being a usability enthusiast, I didnot actually go ahead and find the mute button. Why? because the same button that shuts it off, had the volume control for me to turn down to zero. My point being, users are not involved in figuring out their car radio, god knows they've got enough appliances to get 'used to'. Make it as simple as possible, while trying to balance out aesthetics.
4 months ago
4 months ago
2 months ago