http://usabilityblog.disqus.com/Blogging about usability and the user experienceenMon, 03 Mar 2008 20:12:54 -0000http://www.usabilityblog.com/index.php/2008/02/25/friends-and-family-a-parable-about-user-experience/#comment-4785088The same thing happened to my wife. Her expectation was that Flickr just knew who her friends and family were.NeilMon, 03 Mar 2008 20:12:54 -0000