http://usabilityblog.disqus.com/Blogging about usability and the user experienceenThu, 21 May 2009 18:18:23 -0000http://www.usabilityblog.com/2009/05/a-clear-case-of-design-failure/#comment-9764768<p>Ya gotta love ATM UI's. Surpassed only in suckiness by gas pump user interfaces IMO...Thanks the comment BTW! -Paul </p>Paul ShermanThu, 21 May 2009 18:18:23 -0000http://www.usabilityblog.com/2009/05/a-clear-case-of-design-failure/#comment-9753345<p>Our credit union ATM here allows the user to enter the PIN via the touch screen, but then the user has to move to the physical buttons to do Enter. Oy!</p>JimThu, 21 May 2009 17:26:09 -0000http://www.usabilityblog.com/2009/05/a-clear-case-of-design-failure/#comment-9597079<p>Poor usability is typically the outcome when machines or devices are designed by people who are not the actual users.</p>RonWed, 20 May 2009 15:05:38 -0000http://www.usabilityblog.com/2009/05/a-clear-case-of-design-failure/#comment-9577997<p>LOL, I have actually seen some pretty poor designs when it comes to these cash touch interfaces. Staples has another one I've seen where the buttons are reversed from the norm. </p>uidesignguideWed, 20 May 2009 08:58:04 -0000