DISQUS

UsabilityBlog: A Clear Case Of Design Failure

  • uidesigner · 7 months ago
    LOL, I have actually seen some pretty poor designs when it comes to these cash touch interfaces. Staples has another one I've seen where the buttons are reversed from the norm.
  • Ron · 7 months ago
    Poor usability is typically the outcome when machines or devices are designed by people who are not the actual users.
  • Jim · 7 months ago
    Our credit union ATM here allows the user to enter the PIN via the touch screen, but then the user has to move to the physical buttons to do Enter. Oy!
  • Paul Sherman · 7 months ago
    Ya gotta love ATM UI's. Surpassed only in suckiness by gas pump user interfaces IMO...Thanks the comment BTW! -Paul